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Operational and revenue intelligence

Run the operation. See what's still waiting.

Healthcare operations are made up of thousands of tasks, handoffs, and decisions. JardogsHealth helps teams run the work that can be automated and see the work that still needs attention, from patient access through revenue.

FrontDeskPracticeIQ

EHR agnostic · HIPAA compliant · Deploys on top of your EHR

Today's operation

  • Complete
  • In progress
  • Needs attention
Eligibility verified
23 of 24
Complete
Arrivals roomed
18 of 24
In progress
Open appointments
5 unfilled
Needs attention
Documentation
6 notes open
In progress
Charges
4 visits uncharged
Needs attention
Collections
$1,240 collected
Complete
Referrals
9 of 11 closed
In progress

In this area

The products that run and measure the operation.

  • FrontDeskRun the workScheduling, real-time eligibility, self-service check-in, the live lobby, and waitlist fill.
  • PracticeIQSee the workMetrics and worklists across documentation, charges, collections, schedule utilization, and provider activity.

Run it. See it. Act on it.

FrontDesk

Patient access and flow · for front-desk teams

The front desk, automated.

FrontDesk brings scheduling, eligibility, check-in, patient flow, and waitlist management into one connected workflow. It handles the routine work that consumes a front-desk team's day, so staff can focus on the exceptions that actually need them.

  1. 01ScheduleBook the visit and check eligibility.
  2. 02Check inConfirm demographics, consents, and arrival.
  3. 03CollectCapture copay and patient balance.
  4. 04FlowTrack the lobby and surface what needs attention.

AI worklistPrioritizes the next action for staff.

Today's lobby

Live · 9:12 AM
Arrived
12
Waiting
3
Eligibility issues
2
Copay outstanding
1
  • Margaret S.8:00 AM · Dr. ReyesRoomed
  • Daniel R.8:30 AM · new patientWaiting 6m
  • Alice T.9:00 AM · annualEligibility
  • Peter O.9:20 AM · post-opCopay due

AI worklist

  1. 01Re-verify eligibilityNextAlice T. · plan mismatch on 270/271 response
  2. 02Collect balancePeter O. · $45 copay outstanding at check-in
  3. 03Fill 10:30 openingCancellation released · 4 waitlist matches

Waitlist ranking

  1. 1. J. AlvarezBest match
  2. 2. K. WhitfieldSame provider
  3. 3. R. BoydFlexible

Check-in experience

  • Tablet
  • QR code
  • SMS link

Demographics and consents confirmed before the patient reaches the desk.

Automate the routine. Surface the exceptions. Keep patients moving.

Extend with Attune + Engage

Access doesn't live in one channel.

  • AttunePatients call in. Attune handles inbound requests and routes the work into the access experience.
  • EngageYou reach out. Engage sends reminders, confirmations, forms, waitlist notifications, and requests for information.
Explore Patient Experience

PracticeIQ

Operational and revenue intelligence · for administrators and revenue cycle

Know what's moving. Know what's stuck. Know what needs you.

Healthcare operations generate thousands of signals every day. The problem isn't having the data. It's knowing what requires action. PracticeIQ surfaces aging work, exceptions, and performance changes, helping teams focus attention where it can make a difference.

  • One operational view
  • Signal to action
  • Deploys on top of your EHR

Operational overview

Last 30 days · all locations
A/R > 90 days
18.4%
+2.1 pts
Denial rate
6.2%
−0.8 pts
Schedule utilization
87%
+3 pts
No-show rate
7.9%
+1.4 pts
Unfinished documentation
142 notes
48 over 7 days
Uncharged visits
36
$14.2K at risk
Provider productivity
21.4 wRVU/day
+4%
Referrals open
88
19 aging

Drill down

  1. 01 · SignalSomething changes.A/R > 90 days moves to 18.4%.
  2. 02 · ContextUnderstand where and why.62 denied claims across 3 payers.
  3. 03 · WorkFind the work behind it.Claim #48213 · missing modifier · $412.
  4. 04 · ActionIntervene where the problem lives.Rework and resubmit · assigned to billing.

Intelligence that leads to action

A dashboard tells you what happened. PracticeIQ tells you what needs attention.

Traditional reporting is useful for understanding performance. But knowing that something is wrong isn't the same as knowing where the work is that can change it. PracticeIQ connects performance intelligence to the underlying workflows affecting it.

A dashboard says
“Uncharged visits are increasing.”
PracticeIQ helps surface
Which visits? How long have they been open? Where is the work sitting? What requires attention?
A dashboard says
“Referral completion is down.”
PracticeIQ gets closer to
Which referrals are still open? How old are they? Where are they in the process?

Worklist intelligence

If it's aging, PracticeIQ should help you find it.

Worklists are the product, not a feature list. Each surfaces open work and lets a team move it forward.

  • DocumentationFind the encounters that aren't finishedSurface incomplete or aging documentation so teams can see where clinical work remains open.
  • Uncharged visitsCare delivered shouldn't disappearIdentify visits where care occurred but the charge workflow remains incomplete.
  • OrdersDon't let open orders become invisibleSurface aging orders and give teams visibility into work that hasn't reached its next step.
  • ReferralsKnow what's still waiting to moveTrack aging referral work and identify items requiring follow-up.

Follow the work to the revenue

By the time something hits a revenue report, the story already started.

A documentation delay is operational before it becomes financial. An uncharged visit starts with care that was delivered. An unused appointment begins as schedule capacity.

Revenue leakage has a workflow behind it.

  1. 01Before the claimUnfinished notes · uncharged visits · missing work.
  2. 02After the claimA/R · denials · aging balances · collections.
  3. 03Back to the sourceTrace financial issues to the workflow, provider, encounter, or account requiring attention.
  1. FrontDeskAccess, schedule, eligibility
  2. MyMedicalScribeDocumentation and coding
  3. PracticeIQOperational and revenue intelligence

Close the loop

MyMedicalScribe helps providers finish the encounter. PracticeIQ helps organizations find the ones that aren't. Care delivereddocumentedcodedchargedvisible.

See the trend. Find the work. Take action.

One operational view

See the operation from every angle.

  • Revenue cycleWhere is money getting stuck?
  • OperationsWhere is work aging or backing up?
  • Provider performanceWhere are documentation or productivity patterns changing?
  • Schedule healthWhere is capacity being lost?
  • Audit and complianceVisibility into activity requiring organizational review and oversight.

How PracticeIQ works

Find the signal. Follow it to the work.

  1. SignalSomething changes.
  2. ContextUnderstand where and why.
  3. WorkFind the encounter, account, provider, or workflow behind it.
  4. ActionIntervene where the problem actually lives.

See the trend. Find the work. Take action.

From the worklist to the enterprise

Different teams need different answers from the same operation.

  • Executive leadershipWhere are we performing well? Where are we losing ground? Where should we focus?
  • OperationsWhat's aging? What's stuck? What needs intervention?
  • Revenue cycleWhere is revenue waiting? What needs to be worked?
  • Front officeWhat was collected at the desk, and what was missed?
  • Clinical leadershipWhere are documentation or provider workflows affecting performance?
  • ComplianceWhere does activity require oversight?

One operational picture. Different ways to act on it.

Operational and revenue intelligence

Your organization is already telling you where the work is.

Turn operational signals into action, from patient access through revenue.

FrontDesk runs it. PracticeIQ shows it.

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